Purolator is the worst delivery company

Years ago, I was at the mercy of the absolutely atrocious service of Loomis Courier when I had to ship something to and from Apple Canada. They had wronged me enough times that for many years after, I would shake my fist at any of their delivery vans, just because I could. Alas, Loomis is now DHL Canada and they seem to have cleaned up their act. But a new whipping boy has emerged in Purolator Canada, who has yet to deliver a package into my hands at the correct location so far this year. They make a single delivery attempt to my house, but three attempts to my office. They cannot figure out how to use a call box to have someone let them past security. They cannot use a telephone to call me even.